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Does the gym have the right not to refund money?
Legal analysis: Yes, you can ask for a refund as long as you have not received the service. Before accepting the service, the consumer can request to cancel the contract and the gym will refund the corresponding service fee. If you have used it for a while, you must negotiate before returning it.

Legal basis: Article 39 of the Law of People's Republic of China (PRC) on the Protection of Consumers' Rights and Interests, disputes between consumers and operators can be resolved through the following channels: (1) settlement through consultation with operators; (2) Requesting consumers' associations or other mediation organizations established according to law to mediate; (three) to complain to the relevant administrative departments; (four) according to the arbitration agreement reached with the operator, submit it to an arbitration institution for arbitration; (5) bring a lawsuit to the people's court.